Refund policy

Refund & Return Policy — Thrive Pet

All sales are final. Thrive Pet does not accept returns or exchanges, and we don't offer refunds for change of mind, sizing, or preference.

If your item arrives damaged, defective, or incorrect, or doesn't arrive, email us within 14 days of the expected delivery date with your order number and a photo, and we'll send a replacement or a refund.

Questions about an order? Contact us at info@sitespheredigital.com with your order number.